Privacy Notice
When does this notice take effect?
Effective date: November 8, 2026
This notice explains how Ting Insurance Services LLC handles information connected with this website, quote requests and service requests. It also explains how to ask about your information. An insurance company's own privacy notice describes that company's practices; it does not replace the explanation of our practices here.
Who are we?
Ting Insurance Services LLC is an independent insurance agency, California agency license #6019702. We compare available options from the companies we work with.
Based in the San Gabriel Valley. Serving all of California.
You can contact us about this notice at hello@tinginsurance.com.
What do we collect, and where does it come from?
We receive the information you submit through quote and service forms, email, appointment booking and conversations about your request. Our quote and service forms open on Tally rather than inside this website. Submissions go to our internal client system for follow-up. Google Calendar handles appointment booking, and Google Workspace handles email.
The information depends on the request and the form you use:
- Contact and appointment information: your name, email address, phone number and the time you book.
- Quote and service information: details about the property, vehicle or business; the people to be covered, such as household members and drivers; your current policy; and your claims history.
- Auto quote details: date of birth and driver's license number for each driver. We use them only to quote and place coverage.
- Documents and messages: documents you upload, such as a current policy, and information you include in a message.
We do not ask for Social Security numbers, bank account numbers or card numbers through our forms. Please provide only the information needed for your request, and ask us how to send a sensitive document before you email it.
Insurance companies may also obtain reports, such as claims history and driving records, when they review an application. They do this under their own notices.
Why do we use the information?
We use information to understand and follow up on your request, explore available quotes, help place and service coverage, communicate with you and keep required records. Information you submit for an appointment helps us arrange the conversation. Providing information does not mean a policy has been issued or changed.
Who receives the information?
For insurance requests, we provide information to insurance companies and other parties needed to quote, place or service coverage.
Service providers support the systems described here:
- Tally hosts our quote and service forms.
- Google Calendar supports appointment booking.
- Google Workspace supports email.
- Cloudflare Pages hosts the website, and Cloudflare Web Analytics provides page counts.
We do not use other service providers for this information.
Do we use cookies or advertising trackers?
The website uses Cloudflare Web Analytics for cookie-free page counts, not personal-data analytics. The website has no advertising or tracking pixels, no session recorders and no personal information in web addresses.
This website does not track visitors over time or across other websites, so it does not respond differently to a browser's "Do Not Track" signal. Tally and Google may collect information under their own privacy policies when you use their services. Review that information before you enter details. Cookie-free website analytics does not mean that a form submission or an appointment is anonymous.
Do we sell information or share it for advertising?
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
How long do we keep information?
We keep information as long as we need it for your request and your policy, and as long as insurance recordkeeping rules and possible disputes require.
What privacy rights do you have?
California's insurance privacy law gives you the right to ask what recorded personal information we hold about you in connection with an insurance transaction, and to ask us to correct, amend or delete information you believe is wrong. Some records must be kept by law, so a deletion request may not remove every record.
How can you make a privacy request?
Email hello@tinginsurance.com with the subject "Privacy request." Describe the request and the information or transaction involved. Please do not include identity documents or sensitive account details in the first email.
Raymond Ting, the agency's licensed agent, handles privacy requests. We may ask you to confirm your identity before we act on a request.
What about children's information?
This website and our forms are for adults. We collect information about a minor only when an adult includes them as a household member or driver on a family policy.
How does this notice change?
When we change this notice, the new version appears on this page with a new effective date. A changed website notice does not remove any separate notice, consent or privacy-choice requirement that applies to an insurance transaction.
How can you contact us?
For privacy questions or requests, email hello@tinginsurance.com.
Ting Insurance Services LLC · CA agency license #6019702